Customer Driven Growth Strategy
UPSTREAM is a customer experience strategy and co-creation firm focused on building actionable roadmaps. We bring the worlds of design, marketing and research together to help leaders generate, prioritize and drive growth initiatives.
We map customer experiences to diagnose where and why businesses are missing customers -- then we turn misses into makes by driving customer co-creation to design valid product and service solutions where they matter most.
See your business through the eyes of the people most important to it.
Frame growth initiatives and drive commitment to the right ones.
Define solutions that address target customer and business needs.