How customer-centric are you?
Many organizations believe they are customer-centric but fall short in the eyes of their customers and potential customers they are yet to serve.
This 3-minute self-diagnostic is for providers of diabetes products and services to evaluate how customer-centric they really are.
It will help you to rethink and reorient your product and service strategies and highlight specific opportunities for improvement.
You will see how your current offerings score on five metrics for customer-centricity and provide primers for improving those metrics.
To get started, please provide us your details below to receive the self-diagnostic: