7  INTEGRATED MENTAL HEALTH

Mental health care continues to be underserved, largely undiagnosed, and siloed from the physical health system -all exacerbated by the global pandemic.

Upstream curated this trend report for attendees of the HLTH USA 2024 conference on October 20-23. We believe these 7 healthcare trends are essential for enhancing outcomes for everyone. As experts in Human-Centered Design, we are excited to see these trends gain momentum and are committed to continuing our contributions to their growth.

Barriers to mental health:

  • Affected by stigma.

  • Lack of awareness.

  • Limited and inequitable access.

Improve screening access and frequency:

  • Standardize mental health screenings in annual check-ups.

  • Train physical care providers to recognize the symptoms of mental health challenges.

  • Explore innovative ways to scale access through virtual care.

Employer investment in:

  • Virtual reality stress management.

  • AI-driven tools to recognize symptoms.

  • 24/7 chatbot support.

Design goals to increase engagement:

  • Destigmatize mental health discussions.

  • Ensure equitable access to resources.

  • Improve standards of care.

  • Integrate mental health care with physical health care, and community-based providers.

  • More equitable support for postpartum mental health.

  • Drive collaboration among policymakers, payers, and clinicians.

Strategies for integrated mental health care:

  • Engage health providers inside the health care system and community care, and  individuals with lived experiences to design interventions that are accessible, integrated, equitable, and comprehensive.

Why we’re excited:

Human-centered design reduces the stigma surrounding mental health by involving individuals with lived experiences and front-line staff in the design process. This collaboration creates safe, accessible, and community-friendly environments and tools, fostering open dialogue and normalizing conversations about mental health. By promoting empathy and dismantling misconceptions, human-centered design can make mental health care more approachable and inclusive.